Return and Cancellations

The IMSI/Design store by Digital River offers a 30-day money back guarantee of digital products and a 30-day money back guarantee of physical products.

Orders may only be cancelled the day they were placed. If you need to cancel your order please click here.

To obtain a refund for digital product(s) please click here.

If you need a refund for a physical product please contact Customer Service.

Your refund credit will appear on your card within 5-7 business days of us receiving your completed letter of destruction.