IMSI Shipping Options. More Info
International Shipments: Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you may be charged.
What is the Extended Download Service?
When you buy the Extended Download Service, you may redownload your software for a period of two (2) years after the date of purchase. Click here for Terms and Conditions.
Do I have to pay sales tax/VAT?
Depending on the order, sales tax may be calculated and charged. You will have to opportunity to review applicable sales tax charges once your billing and/or shipping address have been entered during checkout, prior to confirming your order.
Pursuant to the Digital VAT Directive, European Union (EU) customers will be charged a 15% value-added tax (VAT) on all downloaded digital products and services including software. A national VAT rate will be applied on physical goods for customers based in EU countries. This VAT may not be shown as a separate charge during checkout and may instead be included in the product price (VAT inclusive pricing).
Tax-exempt individuals and entities can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952-253-8760.
What is a Priority Code?
Priority codes are typically provided to specific individuals and business accounts so they can take advantage of exclusive upgrade offers and other promotional incentives. These special customers include registered IMSI product users, government and educational accounts, and other valued customers.
